If you are paying for a subscription but you are still confronted with a message saying "please purchase a subscription" or you see a lock sign on all fights, do the following: 


Check the subscription status of  your account 

You can check your subscription status on the Fight Sports Max website. If there is no active subscription it might be that you have created a second account and you are paying for a subscription in another account. In that case logout and login with the correct email address. 


If you are not sure in which account you have started the subscription then please contact customer support at support@fightsports.tv and we will help you out.