If you get this message although you are in a country the service is available in it might be that you are using a VPN without knowing it. In that case, please check where your IP address is located.
You can do that by following this link on the device you want to use.
If the country is not included in this list you will need to use a different network to watch our content.
If it is included in this list then please contact us at email@example.com with the information gathered and we will check our IP database.